After-sales service
Our customers can count in every moment on an after-sales service, it does not matter what kind of problem may come.
We have a special care for our clients: we aim at being like a guardian angel for your projects through total assistance, both on a software level and on-system operations, which may be available by Internet, by phone or at your place.
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SLA (Service Level Agreement) guaranteedWe always keep to schedule and to the agreements we have come to with the client. Your satisfaction is our first care. |
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Free softwareOur team is highly specialized in providing assistance to many open technologies, both on user and developer level. |
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Remote inspectionYou will always be able to check the progress of your project, every stage is monitored in detail. |
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Hot line assistanceA hot line assistance phone number for mission critical or VIP costumers will be provided on request. |
| "Thanks to its ability to offer all-round solutions, Redomino has become one of the most important national players in spreading the Free Software's phylosophy", stated Gian Luca Matteucci, CSP, Innovation in ICT. |
